Implementation

How long does a full ecommerce build or replatform actually take?

Most properly scoped builds take about 11 weeks to launch. That timeline assumes decision-makers stay available, required data arrives when promised, and new ideas do not quietly become launch requirements.

  • Week 1: Access to systems & defining scope
  • Week 2: Discovery, business mapping
  • Week 3-4: Architecture, design, prototypes & approval
  • Week 5-8: Storefront development, integrations, customizations
  • Week 9: Migrations and Automated testing
  • Week 10: User acceptance & final approval
  • Week 11: Final performance/accessibility/security/load-testing reviews & go-live

Very large migrations or delayed dependencies can take longer. We say that before the date becomes fiction. After launch, we include a 30-day stabilization period so production behavior gets watched and corrected while the project context is still fresh.

How much of our team's time will the project require?

Your team will not need to become a temporary software company, but the project cannot succeed without people who understand the business making decisions.

Discovery is the heaviest period. We need the people who know pricing, fulfillment, customer service, finance, marketing, and the exceptions everyone handles from memory. During the build, involvement becomes more targeted: a weekly progress review, scheduled decisions, data preparation, and user acceptance testing.

The dangerous pattern is not a busy stakeholder. It is one unnamed person holding a critical answer that nobody schedules time to get.

What happens to our customers, orders, and other data during migration?

We map each data set, clean what needs cleaning, run repeatable test migrations, and reconcile the result before the final cutover.

Products, categories, customer records, orders, account structures, and pricing rules can usually move. Password hashes and saved payment tokens depend on the source platform and provider. Sometimes they transfer safely. Sometimes customers need to reset a password or reauthorize a payment method. We confirm that early instead of making the promise first.

The final migration runs during a planned low-traffic window. Some businesses can remain fully available. Others need a short read-only or checkout pause while final orders and customer changes are synchronized. The cutover plan states the exact behavior, owner, rollback point, and communication before launch night.

Do you handle the NetSuite side too?

Rocket Web owns the commerce architecture and the integration layer. We map which system owns products, inventory, customers, pricing, orders, fulfillment, and financial records. Then we implement and test the connection using our NetSuite Connector.

If the business also needs a new NetSuite implementation or major ERP redesign, we recommend a specialist partner for that work and lead the shared data and workflow decisions. NetSuite implementation is its own discipline. Pretending one team is automatically best at every layer is how merchants end up refereeing two confident vendors with incompatible assumptions.

One architecture, named responsibilities, and one test plan. No mystery in the middle.

What happens after launch?

We monitor the production system, verify the critical customer and operational journeys, resolve launch defects, and complete the documentation and access transfer.

The project includes 30 days of stabilization. Ongoing patching, monitoring, upgrades, and roadmap work continue through a care plan or separately scoped support. The store should not depend on keeping Rocket Web forever, but launch is also not the moment to pretend the system no longer needs an owner.