Rocket Web is a creative engineering team made up of individuals with different backgrounds, unique experiences and with the single goal of building great products and websites for small, medium and large businesses.
Rocket Web is headquartered in Naperville, IL, just outside Chicago. A second office was opened up in 2015 just outside Nashville, TN. We also have Rocket Web offices both in Indianapolis, Poland, Romania and Ukraine.
We provide all the necessary services to design, build, launch and maintain Magento stores and NetSuite based businesses. Our approach is client centric.
A list of our services are provided here: rocketweb.com/services
Yes we have! At Magento's annual Imagine conference in Las Vegas, we won back-to-back awards for The Most Innovative Magento Enterprise Site of the Year and The Most Transformed Magento Enterprise Site of the Year.
We consider it an honor to be awarded by Magento and recognized for the talent of our team and the great merchants we work with on a daily basis.
We have a core commitment to our merchants to provide honest, hard work.
We have a solid reputation in the industry. We will supply professional references before entering into a contract whether or not they are asked for. We want our merchants to trust us and understand that it's not about growth for us but about partnered success. We've had the opportunity to scale and grow to a large firm; however, in order to keep our team medium size with great quality and customer service, we've turned many projects down.
We are not a perfect eCommerce agency but we strive to be. We have made and will make mistakes, but we own up to them and make things right. Our extremely high client and employee retention rate proves to us we are doing things right.
Yes. We have been a Magento Solution Partner since 2011. You can find our partner status here.
Magento offers Solution Partners four levels of status, Elite, Enterprise, Professional and Business. Solution Partners can review these different statuses and apply for one based upon meeting certain qualifications. While we chose to become a Professional partner, Rocket Web qualifies for Enterprise status. The standards and quality between Enterprise and Professional Solution Partners should not be viewed as premium quality vs secondary quality. As a Professional Partner, Rocket Web has won multiple awards, surpassing Enterprise partners 5X our size and has delivered quality products directly to Magento. Magento has requested Rocket Web to upgrade to an Enterprise partnership; however, due to our business positioning and our company focus, the Professional status meets our current needs.
Because we are more efficient than many large Enterprise partners, our ability to be nimble, follow schedules and absorb changes meets our clients needs. While our rates are similar to Enterprise partners, our proposals tend to be more competitive due to our efficiencies. One example of efficiency is that for a project kick-off meeting we won't show up to your office with 10-12 staff members for two days, nor will your project require 4-6 creative designers to design a great site. We keep our core teams simple and focused and allow single decision makers in each category of service, to move quickly without a large team or corporate drag.
Our path to success does not involve copying others, rather we look to do what makes sense even if it means doing something different from the norm.