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Does per hour cost matter for Managed Services?

We get this question asked all the time. Some times our hourly rate is more than other agencies. Our response is, "How long does it take another developer to complete a set of tasks?" In many cases we have had clients come to us and spend 80 hours per month with another agency at $X per hour while Rocket Web is able to complete the same amount of tasks at 25% less hours with better quality. If we are $20 more an hour it's actually still less expensive to go with our hourly rate rather than spend more hours at a cheaper rate. In the Magento world there are no "special" deals - you pay for what you get in the end.