Magento offers Solution Partners three levels of status; Solution Partners can review these and apply for one based upon meeting certain qualifications. While we chose to become a Silver Partner, Rocket Web qualifies for Gold Status. The standards and quality between Gold and Silver Solution Partners should not be viewed as premium quality vs secondary quality. As a Silver Partner, Rocket Web has won multiple awards, surpassing Gold partners 5X our size and has delivered quality products directly to Magento. Magento has repeatedly requested us to upgrade to Gold partnership; however, due to our business positioning and our company focus, the Silver status meets our current needs.
Because we are more efficient than large Gold partners, our ability to be nimble, follow schedules and absorb changes meets most of our merchants' needs. While our rates are similar to Gold partners, our proposals tend to be more competitive due to our efficiencies. One example of efficiency is that for any project kick-off meeting we won't show up to your office with 10-12 staff members for two days, nor will your project require 4-6 creative designers to design a great site. We keep our core teams simple and focused and allow single decision makers on each category of service to move quickly without a large team or corporate drag.